This documentation is deprecated, please refer to http://docs.gorgias.io/ instead
Tags help with filtering and categorization of templates. You can add a tag to a template by updating the ‘Tags’ field.
Once that’s done you can start filtering your templates by clicking the tags you want to filter by.
You can filter other templates with the same tag by clicking on the tag labels.
You can you can also use Search if you want a more advanced filter.